Event Marketing Redefined

Ep 78 | From Exhibitor to Moment Maker: A Playbook for Winning Your Industry’s Heart

February 28, 2024 Matt Kleinrock / Andrew Smallwood Season 1 Episode 78
Ep 78 | From Exhibitor to Moment Maker: A Playbook for Winning Your Industry’s Heart
Event Marketing Redefined
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Event Marketing Redefined
Ep 78 | From Exhibitor to Moment Maker: A Playbook for Winning Your Industry’s Heart
Feb 28, 2024 Season 1 Episode 78
Matt Kleinrock / Andrew Smallwood

It’s the week of EXHIBITORLIVE, and we did something fun on a Sunday night!

In this special episode of “Event Marketing: Redefined,” Matt Kleinrock, CEO of Rockway Exhibits + Events, sits down with Andrew Smallwood, Chief Customer Officer at Second Nature, to discuss the groundbreaking strategies that have led his team to win Partner of the Year six times.

Amidst a sea of competitors, Andrew's approach to events as vital sales and marketing strategies, rather than just costs, has set a new standard. But the challenge of standing out in a crowded field required innovative tactics, from VIP experiences to unique branding moves like their signature purple suits.

That’s why through creativity, deep customer engagement, and strategic risk-taking, Andrew shares how they've not only captivated their ideal clients but also fostered a culture of excellence that others strive to emulate.

Listen to learn:

✅ How to create VIP experiences that transform clients into brand champions.
✅ Strategies for building deep, meaningful relationships with clients beyond the event floor.
✅ The importance of brand differentiation and how unique, bold choices make a lasting impression.

Whether you're looking to elevate your current strategies or seeking inspiration to overhaul your event marketing approach, this episode is your gateway to becoming an industry standout!

Connect with Andrew:

On his LinkedIn: https://www.linkedin.com/in/andrewrsmallwood/

Connect with Me:

On my LinkedIn: https://www.linkedin.com/in/matt-kleinrock-9613b22b/
On my Company: https://rockwayexhibits.com/

🚨 Register for the show here: https://tinyurl.com/EventMarketingRedefined 

Show Notes

It’s the week of EXHIBITORLIVE, and we did something fun on a Sunday night!

In this special episode of “Event Marketing: Redefined,” Matt Kleinrock, CEO of Rockway Exhibits + Events, sits down with Andrew Smallwood, Chief Customer Officer at Second Nature, to discuss the groundbreaking strategies that have led his team to win Partner of the Year six times.

Amidst a sea of competitors, Andrew's approach to events as vital sales and marketing strategies, rather than just costs, has set a new standard. But the challenge of standing out in a crowded field required innovative tactics, from VIP experiences to unique branding moves like their signature purple suits.

That’s why through creativity, deep customer engagement, and strategic risk-taking, Andrew shares how they've not only captivated their ideal clients but also fostered a culture of excellence that others strive to emulate.

Listen to learn:

✅ How to create VIP experiences that transform clients into brand champions.
✅ Strategies for building deep, meaningful relationships with clients beyond the event floor.
✅ The importance of brand differentiation and how unique, bold choices make a lasting impression.

Whether you're looking to elevate your current strategies or seeking inspiration to overhaul your event marketing approach, this episode is your gateway to becoming an industry standout!

Connect with Andrew:

On his LinkedIn: https://www.linkedin.com/in/andrewrsmallwood/

Connect with Me:

On my LinkedIn: https://www.linkedin.com/in/matt-kleinrock-9613b22b/
On my Company: https://rockwayexhibits.com/

🚨 Register for the show here: https://tinyurl.com/EventMarketingRedefined